ESTiVi

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ESTiVi App Setup & User Guide

Initial Account Setup (If not already set up)

If your account has not already been added:

  1. Open Settings and click on Add Playlist.
  2. Choose the playlist name provided to you.
  3. Click on Username and enter the username provided.
  4. Click on Password and enter the password provided.

Note: If your account was set up for you, these initial login steps and settings below may already be configured. If not, these are the setting changes we recommend:

Recommended Settings Updates

  1. Update Your Playlist Settings:
    • Go to Settings → Playlist.
    • Open your playlist and scroll down.
    • Turn ON “Update on app start”.
  2. Sort Your TV Groups:
    • Go back up and open Manage Groups.
    • Select TV → Group Sorting → By Name.
    • Use your remote’s Back button to return to the main Settings menu.
  3. Update Your EPG Settings:
    • Open EPG.
    • Turn ON “Update on app start” and “Update on playlist name”.
    • Use the Back button to exit Settings.
  4. Adjust Appearance (Recommended):
    • Go to Appearance → Colour Theme.
    • Set Background Colour to Brown and Accent Theme to Orange.
  5. Change Audio Decoder to Software (Eliminates “no sound” issues on certain channels):
    • Go to Playback.
    • Click on Audio decoder and select Software.
  6. Sort Movies by Date Added:
    • Go back to the main app screen and navigate to Movies.
    • Click on All Movies (click to the right to hide the menu).
    • Click the 3 lines (Menu icon) at the top right of your screen and select Sort by Date Added.
  7. Sort TV Shows by Last Date Modified:
    • Navigate to Shows.
    • Click on All Shows and open the top-right menu (3 lines).
    • Select Sort by Last Date Modified.

2. Customizing Categories & Channels

Hide Categories You’re Not Using

  1. Go to Settings → Playlist and click your playlist name.
  2. Choose Manage groups → TV.
  3. Toggle off any categories you don’t use.

Manually Sort Channels

  1. Go to Settings → Playlists → Click your playlist name.
  2. Select Manage groups → TV.
  3. Set Group sorting to Manual.
  4. Click Reorder groups, then click OK (to deselect the first channel).
  5. Scroll to the channel you want to move, click it, and drag/move it to your desired position.

3. Remote Control Functions

1. While Watching Live TV (Full Screen)

Button / ActionFunction
Select / OK (Single Press)Opens the lower info panel, recent channels bar (last 10 channels), and player controls (pause, record, search, etc.).
Select / OK (Long Press)Opens the bottom quick options menu (Subtitles/CC, Audio tracks, Display mode, Aspect ratio, Sleep timer).
Up ArrowChanges channel Up (+1 channel).
Down ArrowChanges channel Down (-1 channel) or brings up quick channel list.
Left ArrowOpens the Side Channel Guide on top of the current playing channel.
Right ArrowToggles back to the Previous Channel you were just watching.
Back ButtonOpens the TV Guide (EPG) overlay.
Menu Button (3 Lines)Opens the quick-settings menu overlay.

2. While in the TV Guide (EPG)

Button / ActionFunction
Select / OK (Single Press)Tunes directly to the highlighted channel.
Select / OK (Long Press)Opens the channel options menu (Add to Favorites, Custom Recording, Block Channel, etc.).
Up / Down ArrowsScroll line-by-line through channels (holding scrolls fast).
Left ArrowMoves left in time (for Catch-Up content) or moves over to the Groups / Categories list.
Right ArrowMoves right into future scheduled programs.
Rewind (<<) / Fast-Forward (>>)Page Up / Page Down through the guide listing quickly.
Back ButtonReturns to full-screen view (or goes back one level if navigating groups).
Menu Button (3 Lines)Opens the TV Guide menu (Manage Groups, Search, EPG Update, Settings).

4. Recording & Buffer Settings

  • Adjust Buffer Settings: Configure your buffer preferences under settings to ensure smooth playback during peak hours.
  • Recording Live Shows:
    • Long-press the live show you want to record.
    • Choose Custom recording to program it.
    • Reminder: Your streaming device has limited local storage. Remember to delete recordings after watching them!

5. App Maintenance: Clearing Cache & Router Care

Clearing App Cache

If the app starts lagging or freezing, clear the cache following these device-specific steps:

Android Devices

  1. Press the Home button on your remote.
  2. Go to Settings → Apps.
  3. Select the app you want to clear.
  4. Click Clear Cache, select OK, and confirm.
    • Important: DO NOT click “Clear Data” or your app login settings will be erased!
  5. Go back up, click Force Stop, and confirm. Use your Back button to exit settings.

Amazon Firestick Devices

  1. Press the Home button on your remote.
  2. Go to Settings → Applications → Manage Installed Applications.
  3. Select the app you want to clear.
  4. Click Clear Cache, select OK, and confirm.
    • Important: DO NOT click “Clear Data”.
  5. Go back up, click Force Stop, and confirm. Use your Back button to exit settings.

Don’t Forget Your Router!

Your modem/router needs a little help as well. Rebooting your router regularly clears out stale connections, resets memory buffers, and prevents buffering issues for smooth streaming.

Read more: Why You Should Reboot Your Router Regularly for Smooth Streaming

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